Unfortunately calling the number did not yield any results and I had to rely merely on an email response which I did not find to be professional. I had 2 issues last week (both at the same time and the first in almost a year) and did not feel that my questions were answered. I do not believe that customer support is very helpful. Highly recommend for any and all business and have turned on multiple clients to this easy to use software. I use encrypted emails for my business and DeliverySlip has an unbeatable rate in addition and is simple and easy to utilize. I hope DeliverySlip continues to grow and be as effective for others as it has been for me.
#DELIVERYSLIP ADD IN SOFTWARE#
The easy to use software has been great for my business and I have turned on multiple clients to this great software. I have no idea why.Comentarios: Despite what I believe to be a small lack of customer service, DeliverySlip has been a wonderful experience. Lastly, I occasionally get email from the same staff OUTSIDE the secure services. It is very consistent - and poorly implemented - but works.
#DELIVERYSLIP ADD IN PASSWORD#
After the prompt for password and providing it, it loops back to asking the "method" I want to use, so I supply that AGAIN, then it goes back to password, which was provided on the prior loop thru, and then I finally get the option to LOGIN. I have to loop through the Logon sequence about 3 times to get in (via using my email address path). DeliverySlip (which I had never heard of) was USED for my secure exchange. The english in the pop-up asking for this review was very poor. If several subjects are being addressed, tracking and finding relevant conversations and files is a real mess, not even separated by correct subjects. E.g., changing the subject/title of an email. It seems to be saving everything (altho following and finding material on different topics is not easy).Īs an end user of one of your clients, I seem to have some functions restricted (not available), which then requires additional work to circumvent what should have been easy.
#DELIVERYSLIP ADD IN HOW TO#
We customers get no training, so it has to be highly intuitive (which is not bad), but the CON items I mentioned above are indeed "clunky" for its usage.Įncryption seems to work well (a primary reason for this product).įile upload and download are relatively easy (but sometimes muddy on how to find or use). I will say however that the staff I talked to multiple times when I called were very friendly.Ĭomments: The law/tax firm, of which I am a customer, uses this. Comments: Despite what I believe to be a small lack of customer service, DeliverySlip has been a wonderful experience.
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